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What You Agree to When You Play at 888bos

Every account on 888bos operates under a clear set of terms — covering eligibility, data handling, wallet usage, and how disputes are managed.

Eligibility by local lawDANA, OVO, GoPay wallet rulesAccount data rightsDispute processCookie and tracking policy
888bos What You Agree to When You Play at 888bos
DATA AND SECURITY

How 888bos Handles Your Account Data

We collect only the data needed to operate your account — identity verification details, transaction logs from DANA, OVO, and GoPay, and session data that helps us maintain account security. We do not sell your personal data to third parties. Below is how we approach each major area of data and account protection.

Data Retention

We keep account and transaction records for as long as your account is active and for a period after closure as required by applicable rules. You can request a copy of your data at any time through the support channel.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to understand how the lobby is used. You can manage non-essential cookies through your browser settings at any point.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, change your credentials immediately and contact us via live chat to freeze the account.

Data Change Requests

To update your registered details — including the e-wallet number linked to DANA, OVO, or GoPay — submit a verified request through live chat or email. Identity re-verification is required before any changes are applied.

LEGAL CONTACT

How to Reach Us on Legal and Policy Matters

If you have a question about your rights under these terms, need to submit a data request, or want to flag a policy concern, our support team handles legal queries directly. Players in Makassar and across Indonesia can reach us through the channels below. We aim to acknowledge legal and data-related requests within a working day and resolve them as quickly as account verification allows.

Live Chat Access live chat from your account dashboard. This is the fastest path for account-specific legal questions, including wallet transaction disputes via DANA, OVO or GoPay.
Email Support For formal data requests, account closure instructions, or written policy queries, send your request via email with your registered account ID included for faster verification.
Account Help Centre The Help Centre inside your account covers common legal questions — from how your data is stored to the steps for requesting account history or disputing a transaction.

Common Questions About Your Rights and Our Policies

These are the legal questions we hear most from account holders in Indonesia. If your question is not covered here, reach us through live chat or email with your account ID ready.

You must be of legal age in your jurisdiction and reside in a region where accessing this type of platform is permitted under local law. Eligibility is your responsibility to confirm before registering.

Contact us via live chat or email with your registered account ID. We will verify your identity and send your data summary to the email address on file within a reasonable timeframe.

Yes. Submit a deletion request through the support channel. Some transaction records may be retained for the period required under applicable rules before full deletion is completed.

Raise the dispute via live chat as soon as possible after the transaction. We review payment logs and, where needed, coordinate directly with the relevant wallet provider to verify and resolve the discrepancy.

Yes. Material updates to our terms are flagged on the account notice board. Continuing to use your account after an update is posted means you accept the revised terms as they stand.

If your region no longer permits access under local law, your account will be restricted. Any balance held via DANA, OVO, or GoPay may be processed for withdrawal subject to verification before the restriction takes effect.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.