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How 888bos Handles Your Personal Information

This policy explains what data we collect when you open an account, how we use it to keep your wallet and sessions secure, and what rights you hold over that information.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access and correct dataSecure account sessionsCookie and device data clarity
888bos How 888bos Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you have a question about how your data is handled, want to correct something on your account, or need to submit a data request, our support team is the right starting point. We aim to respond to data-related queries within a reasonable time based on the complexity of your request. Contact us through any of the channels below.

Live Chat Support Open the chat widget from any page on 888bos to reach the support team directly. For data or privacy questions, describe your request clearly so the agent can escalate it.
Email Data Request Send a written request to our support email if you need a formal record of your data, want corrections made, or are asking for account data deletion. Include your registered account details.
Account Help Centre Log in to your 888bos account and navigate to the help section for self-service options including reviewing stored payment methods like OVO or DANA linked to your profile.
DATA HANDLING STANDARDS

How We Protect and Manage Your Data

Our approach to data security is built around the specific habits of Indonesia account holders — mobile-first access, frequent e-wallet use, and account sessions that often happen on shared or public networks. Each layer below reflects a real operational practice, not a policy placeholder.

Encrypted Account Sessions

Every login and transaction on 888bos runs over SSL encryption. Session tokens expire after inactivity, reducing exposure if your device is left unattended or accessed by someone else.

Wallet Data Separation

DANA, OVO, and GoPay payment tokens are stored separately from your core account record. A breach in one data layer does not expose the other, keeping your wallet reference isolated.

Retention and Deletion Policy

We keep your account data for as long as your account is active and for a compliance period after closure. Non-essential data — such as browsing session logs — is purged on a rolling schedule.

Cookie and Device Tracking

We use cookies to remember your session state and to understand how you navigate the lobby. You can manage cookie preferences through your browser settings; some features may behave differently if cookies are disabled.

Common Questions About Your Privacy on 888bos

These are the questions we hear most often from account holders about how their data works here. Each answer reflects our actual practice — not generic policy language.

We collect your name, contact details, and the e-wallet identifiers — DANA, OVO, or GoPay — you choose to link. We do not collect wallet PINs or passwords at any point.

Yes. Submit a data access request via live chat or email with your registered account details. We will provide a summary of the personal data associated with your account record.

Contact support through live chat or email, identify the specific data that needs correcting, and we will update it. For payment-linked details like an OVO reference, verification of ownership is required first.

We share data only with payment processors — DANA, OVO, GoPay — and only the minimum needed to settle your transaction. We do not sell or share data with marketing or advertising third parties.

We retain core account data for a compliance period after closure as required by applicable regional rules. Non-essential session and device logs are deleted on a rolling basis before that period ends.

Email or chat our support team with a clear deletion request and your account details. We will confirm what can be removed immediately and what must be retained for compliance under local law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.